Home Entertainment Warranty Condition
Product Warranty Period
|
Product Type |
Covered Parts |
Warranty Duration |
|
LCD TV
|
Other parts* |
1 year |
|
LCD screen |
1 year |
|
|
Audio Devices |
Other parts* |
1 year |
|
DVD Players |
Other parts* |
1 year |
Remark: Please study the exact details indicated on the warranty card issued by the company.
* (Other parts) refer to electronic or mechanical parts
Service Policy & Warranty Conditions
- Repair service
We will repair the product during the one-year warranty period or the duration specified in the warranty card. Repair service is rendered in one of the two options
1.1. On-site service is provided for LCD TV from 32" up
1.2. Audio, DVD and LCD TV smaller than 32" must be brought to a service center for a repair
- Replacement of equipment or parts
2.1. We will repair or replace the parts which are damaged as a result of correct operation as per the user’s manual, as well as those which are considered manufacturer’s defects. No fee will be charged for the parts or the services provided under warranty
3. Customers are liable for repair fee or replacement part cost incurred under the following circumstances, regardless of warranty validity:
3.1. The warranty card is lost, amended, incomplete or lacks a retailer’s stamp.
3.2. The user fails to operate the product properly as per the user’s manual provided with the product.
3.3. The part is worn or deteriorated or the exhaustible supply is defective from improper use and independent of the machine’s functioning.
3.4. The damage is caused by an accident while moving the product after it was initially delivered.
3.5. The damage is caused by animals.
3.6. The damage is caused by a repair work performed by an unqualified individual.
3.7. The damage is caused by the use of device with irregular electrical pressure.
3.8. The product is scratched, dent or broken from use.
3.9. As the product is designed for conventional use, this warranty does not cover the use of product in a commercial or industrial operation, the subletting of product, or, the use of product for a purpose other than the one intended at the stage of design.
Warranty on repair of non-warranty products
A 3-month warranty is provided for a service outside of warranty, beginning from the day on which the product is collected by the customer. Should the product exhibit the same problem as before, the repair cost will be waived for service and the same parts replaced. We will charge for additional parts in need of replacement.
Service Inquiry
Contact for receive service at
Customer Contact Center Tel 0-2855-8888
Home Appliances
Home Appliances Warranty Condition
Product Warranty Period
|
Product Type |
Covered Parts |
Warranty Duration |
|
Air conditioners |
Other parts* |
1 year |
|
Evaporator** |
3 years |
|
|
Compressor |
5 years |
|
|
Compressor Inverter**** |
10 years |
|
|
Refrigerators 2 Doors Up (No Frost) |
Other parts*
|
1 year
|
|
Compressor**
|
10 years
|
|
|
Refrigerators 1 Door |
Other parts* |
1 year |
|
Compressor |
5 years |
|
|
Chest Freezer |
Other parts*
|
1 year
|
|
Compressor
|
5 years
|
|
|
Washing machines |
Other parts* |
1 year |
|
Motor*** |
10 years |
|
|
Air purifiers |
Other parts* |
1 year |
|
Exception: Consumables |
No warranty |
|
|
Plasmacluster Ion Generator |
Other parts* |
1 year |
|
Exception: Consumables |
No warranty |
|
|
Microwave ovens |
Other parts* |
1 year |
|
High-Power Steamers (Healsio) |
Other parts* |
1 year |
|
Vacuum Cleaner |
Other parts*
|
1 year
|
|
Exception: Consumables
|
No warranty
|
|
|
Water Purifier |
Other parts*
|
1 year
|
|
Exception: Consumables
|
No warranty
|
|
|
Hair Dryer |
Other parts* |
1 year |
Remark : Please study the exact details indicated on the warranty card issued by the company.
: * (Other parts) refer to electronic or mechanical parts.
** For production January 2013 onwards.
*** For production October 2015 onwards.
**** For current model.
**** For AU-PBX, AU-PCX production July,2016 onwards or
purchase with the receipt October,2016 onwards.
Service Policy & Warranty Conditions
1. Repair service We will repair the product during the one-year warranty period or the duration specified in the warranty card. Repair service is rendered in one of the two options:
1.1 On-site service is provided for Air conditioners, Refrigerators, Chest Freezer, Washing Machines, High-Power Steamers(Healsio), Air Purifier with high density of Plasmaclustor Ion for room start up from 50 square meter.
1.2 Microwave Ovens, Air Purifiers, Plasmaclusters Ion Generator, Vacuum Cleaner, Water Purifier, Hair Dryer.
2. Replacement of equipment or parts We will repair or replace the parts which are damaged as a result of correct operation as per the user’s manual, as well as those which are considered manufacturer’s defects. No fee will be charged for the parts or the services provided under warranty.
3. Repair or replacement of parts after the 1-year warranty duration In the case where the parts remain under warranty, we will charge for expenses other than the parts in question (e.g. service fees, refrigerant system fees).
4. Customers are liable for repair fee or replacement part cost incurred under the following circumstances, regardless of warranty validity:
4.1.The warranty card is lost, amended, incomplete or lacks a retailer’s stamp.
4.2.The user fails to operate the product properly as per the user’s manual provided with the product.
4.3. The part is worn or deteriorated or the exhaustible supply is defective from improper use and independent of the machine’s functioning.
4.4. The damage is caused by an accident while moving the product after it was initially delivered.
4.5. The damage is caused by animals.
4.6. The damage is caused by a repair work performed by an unqualified individual.
4.7. The damage is caused by the use of device with irregular electrical pressure.
4.8. The product is scratched, dent or broken from use.
4.9. As the product is designed for conventional use, this warranty does not cover the use of product in a commercial or industrial operation, the subletting of product, or, the use of product for a purpose other than the one intended at the stage of design.
Warranty on repair of non-warranty products
A 3-month warranty is provided for a service outside of warranty, beginning from the day on which the product is collected by the customer. Should the product exhibit the same problem as before, the repair cost will be waived for service and the same parts replaced. We will charge for additional parts in need of replacement.
Service Inquiry
Contact for receive service at
Customer Contact Center Tel 0-2855-8888
Business Solutions
Business Solution Warranty Condition
Product Warranty Period
|
Product Type |
Covered Parts |
Warranty Duration
|
|
Projectors |
Other parts* |
2 years |
|
Exception: Projector bulb |
1000 HRS.or 1 YR |
|
|
Facsimile machines |
Other parts* |
1 year |
|
Exception: Consumables |
No warranty |
|
|
Electronic Calculator |
Other parts* |
1 year |
|
Exception: Consumables |
No warranty |
|
|
Electronic Cash Register' |
Other parts* |
1 year |
|
Exception: Consumables |
No warranty |
Remark : Please study the exact details indicated on the warranty card issued by the company.
: * (Other parts) refer to electronic or mechanical parts.
Service Policy & Warranty Conditions
1. Repair service We will repair the product during the one-year warranty period or the duration specified in the warranty card. Projector, Facsimile, Electronic Calculator, Electronic Cash Regoster must be brought to a service center for a repair
2. Replacement of equipment or parts
We will repair or replace the parts which are damaged as a result of correct operation as per the user’s manual, as well as those which are considered manufacturer’s defects. No fee will be charged for the parts or the services provided under warranty.
3. Repair or replacement of parts after the 1-year warranty duration In the case where the parts remain under warranty, we will charge for expenses other than the parts in question
4. Customers are liable for repair fee or replacement part cost incurred under the following circumstances, regardless of warranty validity:
4.1. The warranty card is lost, amended, incomplete or lacks a retailer’s stamp.
4.2. The user fails to operate the product properly as per the user’s manual provided with the product.
4.3. The part is worn or deteriorated or the exhaustible supply is defective from improper use and independent of the machine’s functioning.
4.4. The damage is caused by an accident while moving the product after it was initially delivered.
4.5. The damage is caused by animals.
4.6. The damage is caused by a repair work performed by an unqualified individual.
4.7. The damage is caused by the use of device with irregular electrical pressure.
4.8. The product is scratched, dent or broken from use.
4.9. As the product is designed for conventional use, this warranty does not cover the use of product in a commercial or industrial operation, the subletting of product, or, the use of product for a purpose other than the one intended at the stage of design.
Warranty on repair of non-warranty products
A 3-month warranty is provided for a service outside of warranty, beginning from the day on which the product is collected by the customer. Should the product exhibit the same problem as before, the repair cost will be waived for service and the same parts replaced. We will charge for additional parts in need of replacement.
Service Inquiry
Contact for receive service at
Customer Contact Center Tel 0-2855-8888
Service Policy Document Solutions (DS)
|
|
Speedy & Politely SHARP Service Center provides excellent services to meet needs of our customer’s expectation. Welcome!! To SHARP Customer Support 0-2855-8585 |
For your peace of mind, all Sharp products distributed by us are covered by a warranty. Please keep the warranty card well to ensure our officially appointed SHARP Authorize Service Center can support the most efficiency service and ensure your satisfaction.
Product Warranty
New Product Warranty
|
Product |
Parts |
Warranty Duration |
|
Multifunction Products |
Body and other parts* |
1 year |
|
Consumable |
No Warranty |
|
|
All TSC parts** |
TSC 3-5 years** |
Remark: Please study the exact details indicated on the warranty card issued by the company.
* Other parts refer to electronic parts, exclude consumable.
Service Types and product warranty conditions
1. Repair service
1.1. We will repair the product under one-year warranty or as specified in the warranty card. Repair service is rendered in one of the two options:
• On-site service is provided for color and black-and-white Multifunction Product
• Small Multifunction Product must be brought to a service center for repair
1.2. Three to five years warranty is provided under the TSC (Total Service Contract). Conditions are subject to the company.
2. Replacement of equipment or parts
We will repair or replace the parts which are damaged as a result of correct operation as per the user’s manual, as well as those which are considered manufacturer’s defects. No fee will be charged for the parts or the services provided under warranty.
3. Customers are liable for repair fee or replacement part cost incurred under the following circumstances, regardless of warranty validity:
3.1. The warranty card is lost, amended, incomplete or lacks a retailer’s stamp.
3.2. The user fails to operate the product properly as per the user’s manual provided with the product.
3.3. The part is worn or deteriorated or the exhaustible supply (e.g. roller, ink powder and magnet powder) is defective from improper use and independent of the machine’s functioning.
3.4. The damage is caused by an accident while moving the product after it was initially delivered.
3.5. The damage is caused by a force majeure such as a fire, a flood, a protest, a riot, a natural disaster or an act of insects or animals.
3.6. The damage is caused by a repair work performed by an unqualified individual or one who is not appointed by the company.
3.7. The damage is caused by the use of device with irregular electrical pressure.
3.8. The product is scratched, dent or broken from use.
3.9. As the product is designed for conventional use, this warranty does not cover the use for commercial & industrial operation, for sublease or for the purpose other than the design.
Warranty on repair of non-warranty products
3-month warranty is provided for a outside service warranty, beginning from the day on which the product is collected by the customer. Should the product exhibit the same problem as before, the repair cost will be waived for service charge and the same parts replaced. We will charge for additional parts in need of replacement.
Contact Information
Sharp Thai Co., Ltd.
Head Office
6/10 Pipatanasin Building 19th-20th Floor, Sii Patanasin, Naradhiwas Rajanagarindra Road, Thungmahamek, Sathorn, Bangkok 10120.
Inquiries and recommendations are welcome at DS Customer Support: 0-2855-8888.
|
Sharp Service Center |
Telephone |
Facsimile |
|
Head Office |
0-2855-8585 |
0-2855-8500 Ext. 25 |
|
Bang Na |
0-2855-8585 |
0-2316-1414 |
|
Bang Khae |
0-2855-8585 |
0-2455-2219 |
|
Chaeng Watthana |
0-2855-8585 |
0-2982-1799 |
|
Ram Inthra |
0-2855-8585 |
0-2509-4819 |
|
Chon Buri |
0-2855-8585 |
0-3844-0447 |
|
Ayutthaya |
0-2855-8585 |
0-3532-9036 |
|
Chiang Mai |
0-2855-8585 |
0-5326-3179 |
|
Khon Kaen |
0-2855-8585 |
0-4336-4654 |
***We reserve the rights to amend the policy above as appropriate.